In the financial industry, ensuring a robust dispute resolution mechanism is crucial for maintaining trust and regulatory compliance. The Financial Conduct Authority (FCA) Dispute Resolution Complaints Sourcebook (DISP) provides a detailed framework for handling complaints from consumers against fin...
In the world of financial services, complaints handling and dispute resolution are critical components that can make or break customer trust. The Financial Conduct Authority (FCA) has developed a robust framework for managing disputes through its Dispute Resolution Complaints Sourcebook (DISP). This...
When financial services are rendered, disputes inevitably arise. The Financial Conduct Authority's (FCA) Dispute Resolution Complaints Sourcebook (DISP) exists to ensure a structured process is followed in resolving these disputes. But what exactly does it specify, and how does it help consumers and...
