Complaint Letter for Bad Service

Dear [Service Provider’s Name],

I am writing to express my deep dissatisfaction with the service I received on [Date of Incident] at [Location]. The level of service was far below the standards I expected and has caused considerable inconvenience.

Issues Encountered:

1. Delayed Service: My appointment was scheduled for [Time], but the service provider did not arrive until [Time], resulting in a delay of [Duration]. This was not only frustrating but also disrupted my entire schedule for the day.

2. Unprofessional Behavior: The representative assigned to assist me displayed a lack of professionalism. They were uncommunicative, and their attitude was dismissive when I raised concerns about the delay.

3. Incomplete Service: Even after the delay, the service provided was incomplete. [Describe specific aspects of the service that were not completed as expected]. This incomplete service did not meet the expectations set by your company’s promises.

4. Failure to Resolve Issues: Despite my attempts to address the issue with the representative, no satisfactory resolution was offered. My attempts to contact customer support afterwards have also been unsuccessful, leaving me with no recourse.

Desired Resolution:

I request a full refund for the service as it was neither timely nor properly executed. Additionally, I seek assurance that corrective measures will be implemented to prevent such occurrences in the future.

I hope you will address this complaint with the urgency it warrants and restore my confidence in your service.

Thank you for your immediate attention to this matter.

Sincerely,
[Your Full Name]
[Your Contact Information]