How to Change Your Phone Number on Amazon If You Can't Login

If you're unable to log in to your Amazon account and need to change your phone number, this guide will help you navigate the process. First, ensure you have access to the email associated with your Amazon account, as it will be crucial for verifying your identity. If you’ve forgotten your login details or can't access your account, follow these steps:

1. Access Amazon’s Account Recovery Page: Start by visiting the Amazon Account Recovery page. This page will guide you through the process of recovering your account.

2. Enter Your Email Address: Input the email address linked to your Amazon account. If you can’t remember the exact email, try to recall any variations or old addresses you might have used.

3. Follow the Instructions Sent to Your Email: Check your email for a message from Amazon with instructions to reset your password or recover your account. Click on the link provided in the email to proceed.

4. Reset Your Password: Once you access the recovery link, you will be prompted to create a new password. Choose a strong and unique password that you haven’t used before.

5. Log In to Your Account: Use the new password to log in to your Amazon account.

6. Navigate to Account Settings: Once logged in, go to "Account & Lists" and select "Your Account". From there, go to "Login & security".

7. Update Your Phone Number: In the "Login & security" section, you’ll find an option to update your phone number. Enter your new phone number and verify it through the code sent to your new number.

8. Contact Amazon Customer Service: If you’re unable to recover your account via email or have additional issues, contact Amazon Customer Service directly. Explain your situation and provide any requested information to verify your identity.

By following these steps, you should be able to update your phone number even if you're currently unable to log in to your account. For additional assistance, Amazon's support team is available to guide you through the process.