Professional Complaint Letter Example

I am writing to formally express my dissatisfaction with [specific issue or service]. As a loyal customer and a professional in my field, I expected a higher standard of service, and unfortunately, my recent experience has been far below acceptable levels.

Issue Description
On [date], I encountered [specific problem or service issue]. Despite previous attempts to address this matter through [previous communication methods], the problem persists. This ongoing issue has significantly impacted my [work/home life], leading to [specific consequences or damages].

Previous Attempts to Resolve
Prior to this formal complaint, I reached out to your customer service team on [dates] and discussed the issue with [names or positions of individuals]. Unfortunately, the responses were either unsatisfactory or failed to resolve the problem. [Include any relevant details or specific interactions that highlight the lack of resolution.]

Expectations and Impact
Given the nature of the issue, I had anticipated [expected outcome or resolution]. The lack of resolution has not only caused [emotional or financial impact], but it has also affected [other aspects of your life or business]. I expect prompt and effective action to address this problem.

Requested Resolution
To resolve this matter, I am requesting [specific actions you want the company to take]. I believe this is a fair request given the circumstances and the previous interactions I have had with your company.

Contact Information
Please respond to this complaint within [timeframe], either by email or phone. You can reach me at [your phone number] or [your email address]. I am hopeful that this issue can be resolved amicably and look forward to your prompt attention to this matter.

Thank you for your time and consideration.

Sincerely,
[Your Full Name]
[Your Job Title]
[Your Company (if applicable)]
[Your Contact Information]