How to Contact Consumer Reports by Phone

If you need to contact Consumer Reports by phone, here’s a step-by-step guide to help you navigate the process effectively. Consumer Reports is a well-known nonprofit organization that provides unbiased product reviews and consumer advice. Whether you have questions about a subscription, need support with a product review, or want to provide feedback, knowing the right phone numbers and procedures will ensure you get the assistance you need.

Consumer Reports Customer Service Phone Number
To reach Consumer Reports’ customer service, dial their main phone number: 1-800-213-1227. This number is available for general inquiries, subscription issues, and customer support. Make sure to have your membership details or account number handy for quicker service.

Contacting Consumer Reports for Product Reviews
If your query is related to a product review or you need information on a specific test or review conducted by Consumer Reports, you can call 1-800-674-1000. This line is dedicated to inquiries about product reviews, testing methodologies, and related information.

Technical Support
For technical support related to accessing online content or using the Consumer Reports website, contact 1-877-429-0470. This number is specifically for technical issues, such as login problems or website functionality concerns.

Providing Feedback or Making Suggestions
If you wish to provide feedback or make suggestions about Consumer Reports’ services or content, you can use their general contact number: 1-800-213-1227. You may also consider sending an email through their website for written feedback.

General Tips for Contacting Consumer Reports

1. Prepare Your Information: Before calling, gather all necessary information such as account numbers, subscription details, and any specific questions you have. This preparation will help you get the most efficient service.
2. Check Business Hours: Ensure you are calling during Consumer Reports' business hours. Typically, customer service hours are Monday through Friday, 9 AM to 5 PM Eastern Time. Check their website or call their main number for the most accurate hours.
3. Be Ready to Navigate Automated Systems: Consumer Reports uses an automated phone system to direct calls. Be prepared to follow prompts and select the appropriate options for your inquiry.

Alternative Contact Methods
In addition to phone support, Consumer Reports offers other methods of contact, including email and online chat. For more detailed inquiries or to follow up on a phone call, visiting their website might provide additional resources and contact forms.

In summary, contacting Consumer Reports by phone involves using specific numbers based on your needs, preparing relevant information, and following their automated system prompts. Whether you're addressing subscription issues, seeking information on product reviews, or needing technical support, these tips will guide you to the right department and ensure your inquiry is handled promptly.