How to Contact John Lewis

Reaching out to John Lewis, whether for business inquiries, customer service, or personal connections, involves several methods depending on the nature of your request. This article provides a comprehensive guide on the best ways to contact John Lewis, ensuring you get the most appropriate response.

1. Online Contact Forms and Emails

The most straightforward way to get in touch with John Lewis is through their official website. They offer various online contact forms for different purposes. Here’s a step-by-step guide:

• Visit the Official Website: Go to the John Lewis official website.
• Navigate to Contact Us: Look for the "Contact Us" section, often found at the bottom of the homepage.
• Choose Your Inquiry Type: Select the type of inquiry you have, such as customer service, business inquiries, or general questions.
• Fill Out the Form: Complete the online form with your details and your message.

Alternatively, you can use the following emails based on your needs:

• Customer Service: [email protected]
• Business Inquiries: [email protected]

2. Social Media Channels

John Lewis is active on various social media platforms. These channels can be useful for both customer service and engagement:

• Twitter: @johnlewisretail
  Direct message or tag them in a tweet for quick responses.
• Facebook: John Lewis & Partners
  Send a message or comment on their posts.
• Instagram: @johnlewisretail
  Use direct messaging for inquiries or engage with their content.

3. Telephone Contact

For immediate assistance, calling John Lewis might be the most effective approach:

• Customer Service: 03456 049 049 (UK)
• Head Office: 171 Victoria Street, London, SW1E 5NN, UK

4. Physical Stores

If you prefer a face-to-face interaction, visiting a John Lewis store could be an option:

• Find a Store: Use the store locator on their website to find the nearest John Lewis store.
• Inquire in Person: Speak to a customer service representative or manager for assistance.

5. Mailing Address

For formal inquiries or documents, you may want to use their postal address:

• John Lewis Customer Services 171 Victoria Street London SW1E 5NN UK

6. Additional Resources

For specific issues such as returns, refunds, or product inquiries, John Lewis provides detailed guides and FAQs on their website.

Summary: Contacting John Lewis can be done effectively through their website, social media channels, telephone, or by visiting their stores. Choose the method that best fits your needs for the most efficient response.