Sample Letter for Dissatisfaction of Service

I am writing to express my dissatisfaction with the service I recently received from your company. My experience has been disappointing, and I believe it is essential to bring these issues to your attention.

On [Date], I utilized your [specific service or product], expecting a level of quality and professionalism that your company is known for. However, I encountered several issues that have left me dissatisfied:

1. Service Quality: The [specific service or product] did not meet the standards I anticipated. Specifically, [provide details about what was wrong or inadequate].

2. Customer Service: I reached out to your customer service team on [Date] regarding these issues. Unfortunately, my concerns were not addressed satisfactorily, and the response was [describe the response or lack thereof].

3. Timeliness: The service was not completed within the promised timeframe. I was assured that [specific time frame], but the actual completion occurred [describe delay or timing issue].

4. Resolution: Despite raising these concerns, the resolution offered was [describe the resolution or lack thereof]. This does not align with the level of service I expected based on your company’s reputation.

Given these issues, I kindly request [specific action or compensation you are seeking]. I believe this would be a fair resolution considering the inconvenience and dissatisfaction I have experienced.

I hope we can resolve this matter promptly. Please contact me at [Your Contact Information] to discuss this further. Thank you for your attention to this matter.

Sincerely,
[Your Full Name]
[Your Address]
[Your Contact Information]