Formal Letter of Complaint for Bad Service

I am writing to formally express my dissatisfaction with the service I received from your company on [specific date]. My experience was far from satisfactory, and I feel compelled to bring several issues to your attention to seek resolution.

Firstly, the quality of service was significantly below the standard I expected. [Detailed description of the issue]. For instance, [specific example], which not only caused inconvenience but also resulted in [specific consequence].

Secondly, I was disappointed by the lack of responsiveness from your customer service team. Despite multiple attempts to contact them via [communication channels], I did not receive a timely or adequate response. This lack of communication further exacerbated the situation and left me feeling neglected.

Additionally, the product/service did not meet the advertised specifications. I was led to believe that [specific feature or quality] would be included, but instead, [describe the discrepancy]. This misrepresentation has not only affected my trust in your company but also caused [additional impact].

Furthermore, the resolution offered was inadequate. When I finally received a response from your team, the proposed solution was [describe the proposed solution], which did not address the core issues I raised. As a result, I am left without a satisfactory resolution and still facing the same problems.

To address these issues, I request the following actions:

1. A thorough review of my case and the service provided.
2. A prompt and comprehensive response outlining the steps you will take to rectify the situation.
3. Compensation for the inconvenience and the subpar service experienced.

I trust that you will address this complaint with the seriousness it warrants and look forward to a prompt resolution. Please respond within [reasonable timeframe, e.g., 14 days] to avoid further escalation of this matter.

Thank you for your attention to this issue.

Sincerely, [Your Full Name]
[Your Contact Information]
[Your Address]