A Professional Letter of Dissatisfaction

Dear [Recipient's Name],

I am writing to formally express my dissatisfaction with the recent service/product provided by your company. As a longstanding client, I have always valued the quality and reliability your company is known for, but my recent experience has been far from satisfactory.

Firstly, the primary issue lies with the product/service not meeting the agreed specifications. Upon receipt of [specific product/service], I noticed several discrepancies that do not align with the terms outlined in our agreement. For example, [describe specific issues with the product/service]. This failure to deliver as promised has caused significant inconvenience and disruption to my plans.

Secondly, I encountered several problems with the customer service provided. Despite multiple attempts to reach out via [describe methods of communication], I received inadequate responses that did not address my concerns effectively. The delay in addressing these issues only exacerbated my frustration.

Moreover, the lack of clear communication and transparency throughout the process was troubling. I was not kept informed about the status of my [order/issue], nor was I given a reasonable timeline for resolution. This lack of communication undermines trust and suggests a disregard for customer satisfaction.

Furthermore, the resolution offered by your company was unsatisfactory. The compensation or corrective measures provided did not align with the extent of the inconvenience experienced. This response fails to address the core issue and leaves me feeling undervalued as a customer.

In light of these issues, I request the following actions to be taken:

1. Immediate Rectification: Please rectify the discrepancies in the [product/service] to meet the agreed specifications.
2. Enhanced Communication: Improve communication protocols to ensure timely and effective responses to customer inquiries.
3. Appropriate Compensation: Offer a fair compensation for the inconvenience caused, reflective of the impact on my plans and expectations.

I hope we can resolve this matter amicably and restore the level of service I have come to expect from your company. I look forward to your prompt response and a satisfactory resolution.

Thank you for your attention to this matter.

Sincerely,

[Your Full Name]
[Your Contact Information]
[Your Company/Organization (if applicable)]