Sample Refund Request Letter

I hope this message finds you well. I am writing to address your recent request for a refund for the [Product/Service Name] purchased on [Purchase Date]. We deeply value your satisfaction and aim to resolve this matter promptly.

Upon reviewing your request, we have processed the refund of [$Amount] to your original payment method. You can expect to see the funds returned to your account within [Number] business days. Please note that the exact time may vary depending on your bank or payment provider.

To ensure that your experience with us remains positive, we would appreciate any feedback you might have regarding the reason for your refund request. Your input is invaluable in helping us improve our services.

If you have any further questions or need additional assistance, please feel free to contact our customer support team at [Customer Support Email/Phone Number]. We are here to help and ensure that all your concerns are addressed.

Thank you for your understanding and for being a valued customer.

Best regards,

[Your Full Name]
[Your Position]
[Your Company Name]
[Contact Information]